About Foundry
The technology partner that takes responsibility for the whole thing.
Growing businesses get technology by the piece: a registrar, an IT company, a web agency, a phone provider, a backup vendor, all under different logins, and nobody accountable for the whole. When something breaks, everyone points at someone else.
Foundry exists to be the one team that is accountable. You run your business. Foundry runs the technology behind it.
A customer may hand us their domains, Microsoft tenant, cloud accounts, backups and the credentials to all of it. That deserves straight answers rather than a values wall, so this page is mostly the questions you should ask any MSP, answered before you have to ask.
Foundry at a glance
- What
- Managed technology partner — your outsourced IT department
- Where
- UK business, delivered remotely across the UK
- Who for
- Remote and Office-based businesses
- How
- One team, one monthly cost, one accountable owner
- Ownership
- Everything stays registered in your name
We’re a small business too
Foundry is the size of the businesses it works with, and it runs on the same things: a domain, a Microsoft tenant, a phone number, a website, a handful of suppliers and a very short list of people who can fix things when they break. We know what a renewal email on a Friday afternoon feels like. We know what it’s like to wait for a supplier who won’t call back. We know how much of the week “just quickly sorting the IT” actually eats.
So we built the technology partner we’d want ourselves. One that answers. One that explains things in plain English. One that takes responsibility instead of handing you someone else’s phone number. One that would rather tell you you’re fine than sell you something.
When you talk to Foundry, you talk to someone who has sat where you’re sitting. That’s not a slogan; it’s just the size of the company.
How we work
Five things we don’t compromise on. Everything else bends around what your business needs.
One accountable owner
If it's technology your business depends on, it's ours to run and ours to fix. We don't hand you a supplier's phone number; we phone them.
You own your technology
Domains, tenant, cloud, website, data and documentation are held in your name. You can leave, and take all of it with you.
Evidence over claims
We publish statistics we've measured, certifications we've earned and testimonials real customers have agreed to. Nothing else.
Everything written down
Your environment is documented, the service boundary is published, and the Foundry Standard is a page you can point at.
Plain language
No acronym walls. You'll always know what we're doing, why, and what it costs, in words your whole team understands.
These principles are written down as eight commitments every managed customer receives.
Read the Foundry StandardWho we work with
Foundry works with UK businesses of every size and sector that would rather one accountable team ran their technology than juggle a dozen suppliers — from a sole trader getting a domain, email and website set up properly, to a multi-site firm handing over its whole environment.
- Any size — one person or several hundred
- Any sector — regulated or not, office, site or fully remote
- Microsoft 365, Google Workspace, or nothing yet
- Starting from scratch, switching provider, or adding to an internal team
The only thing we ask is that you want one team to be accountable for the technology, rather than a list of suppliers to referee. We deliver remotely by design; if something genuinely needs hands on site, we’ll say so and help you arrange it.
We’re new. Here’s what that means.
You won’t find a wall of logos, a made-up uptime figure or a testimonial from “a managing director” on this site. We publish operational statistics when we’ve measured them, certifications when we’ve earned them, and customer stories when real customers have agreed to tell them.
What you get instead is specific commitments, written down: the Foundry Standard, the ownership guarantee, and a published service boundary. Hold us to them.
The questions you should ask any MSP
And our answers, before you have to ask.
Want to see if we’re your kind of technology partner?
A 30-minute conversation with an engineer is the easiest way to find out. No sales pitch: your environment, what’s at risk, and what we’d do about it.