Insights

Agentic AI is mostly plumbing: retrieval, business rules, approvals and an audit trail, with a model doing one step. Here is what a real AI workflow looks like.

Agentic AI is the buzzword of the year. Here is the plain-English difference between an assistant, a workflow and an agent, and the order to adopt them in.

Retrieval-augmented generation is how an assistant answers from your documents. What it is, what it fixes, and the permissions problem inside it.

Consumer AI tools have different terms from business ones. If you haven't given people a sanctioned option, they've found their own. What to do this month.

Copilot respects the permissions you already have, which is good news and bad news. How to find what is overshared in your tenant before an assistant does.

A good security assessment isn't a mystery survey. Here's what a proper one examines, what it measures against, and what you should get at the end.

One vendor can sell a consumer app, an enterprise API and a model in your own cloud, each on different terms. Four deployment models, compared honestly.

If an AI system reads untrusted text and can act, someone will put instructions in the text. What prompt injection is and how to design around it.

Most small-business breaches follow the same five attack paths. These five controls close them — and they're neither exotic nor expensive.

Zero trust sounds like an enterprise programme. For a 30-person firm it is six controls, most already in your Microsoft 365 licence. The practical version.