Your phones, your email and your productivity suite are how your business talks — to customers and to itself. Bought off the shelf they're half-configured, over-licensed and owned by whoever set them up. Foundry Connect puts all of it under one team: communications, productivity and the identity layer that holds them together.
Communications
| Item | What it actually means for you |
|---|---|
| Managed VoIP | Your existing numbers ported with no interruption. Desk phones for those who want them, softphone apps for everyone else — menus, queues, voicemail-to-email and call recording included. |
| Phone numbers and routing | Numbers registered to your business, not a supplier. Call flows, out-of-hours routing and hunt groups set up once and changed in minutes. |
| Teams telephony | If your team lives in Microsoft Teams, calls can live there too — one app for chat, meetings and the phone. |
| Failover | Internet down? Calls route to mobiles automatically. The office can lose power and people can still reach you. |
Productivity
| Item | What it actually means for you |
|---|---|
| Microsoft 365 or Google Workspace | Your tenant set up correctly, migrated from wherever you are now, and administered day to day. Starters ready on day one, leavers removed the same day. |
| Professional email | Addresses on your own domain — jane@yourcompany.co.uk — with aliases, shared mailboxes and team inboxes as standard. |
| Teams, SharePoint and OneDrive | File structures, permissions and sharing configured so people can find things and outsiders can't. Shared drives done properly on Google. |
| Backup | Microsoft and Google do not back up your data in the way you think. We do. See Recovery Assurance. |
Identity
| Item | What it actually means for you |
|---|---|
| MFA and Conditional Access | Multi-factor authentication for everyone, with sign-in rules that block the attacks that bypass it. The settings most companies never change are the ones attackers use. |
| Account lifecycle | One request creates the account, the mailbox, the licence, the groups and the device assignment. One request removes all of it. |
| Licensing | Every user on the cheapest tier that actually fits their job, reviewed before renewal. |